Lenovo IdeaPad 5 14 (CU5-225U) – 14.0″ WUXGA Touchscreen · Intel Core Ultra 5 225U · 8 GB DDR5 · 512 GB SSD · Windows 11

Shipping (Pakistan)

• Dispatch time: Orders are usually dispatched within 1–2 business days (excluding Sundays/holidays).
• Delivery time: Typically 2–5 business days nationwide (remote areas may take longer).
• Charges: Shipping (and any COD charges) are shown at checkout.
• Tracking: Tracking details are shared via SMS/Email/WhatsApp once shipped.
• Address accuracy: Please provide a complete address and active phone number—failed deliveries or re-delivery may incur extra charges.

Returns / Exchanges

• Return window: Request a return/exchange within 7 days of delivery.
• Eligibility: Item must be unused, in original packaging, with accessories/invoice (if applicable).
• Non-returnable: Items marked final sale/clearance, and customized items (where applicable).
• Damaged/Wrong item: Report within 48 hours of delivery with photos/unboxing video. We’ll arrange replacement or refund and cover return shipping.
• Change of mind: Customer covers return shipping; original shipping charges are non-refundable.

Refunds

• After inspection/approval, refunds are processed within 7–10 business days to the original payment method (via bank transfer/wallet).